For months, nay years, I have had an overwhelming desire to do something. I am reminded of my desire several times a day and have always restrained myself. Yesterday, I could not help it. I finally caved in to my hearts will and acted completely on impulse.
Almost every single person I speak with from an insurance company asks me the stupidest question ever posed: “Do you have a call back number?” Well, obviously I’m calling from a phone. Obviously, that phone is in working order. It’s just an overall ridiculous question to ask.
I have spent much time pondering a response suitable for such a question. Some are silly, all are sarcastic. I have considered: “No”, “Actually, I don’t have a phone; I am using my thumb and pinky fingers”, “Wow! Does your can have a number? How did you get that?”, “What’s a call-back number?” so on and so forth.
Yesterday was the apex.
Agent: Thank you for calling blah blah insurance company! This is Trish; may I have your name?
Candace: Hi, Trish. This is Candace from Orthopedics. I am calling to check benefits for this patient for outpatient surgery.
Agent: Great! I can certainly help you with that! Do you have a callback number?
Agent: (confused silence). Candace?
Agent: Do you have a callback number?
Agent: Um, may I have it?
Candace: Oh, you’d like it? Oh, ok… (continue with conversation)
After years of toiling with such a temptation, I finally did it. Without giggling, I was a complete smart Alec to one of those who drives me absolutely crazy.