Monday, June 6, 2011

What can I get you to drink?

My #1 largest pet peeve at a restaurant is the following:

You go to a restaurant, you are seated at an acceptable table, and you begin perusing the menu options.

You are enjoying a conversation with your dinner companion when the waiter (or waitress) approaches.

"Good evening," begins the wait staff. "What can I get you to drink? Coke (or Pepsi) products? iced tea? raspberry iced tea? lemonade? raspberry lemonade? coffee? hot tea? or perhaps an adult beverage?" (so on and so forth)

This introduction drives me bonkers.

I imagine it's pretty rare for someone not to know what they want to drink. Also, if you pose a question to your customers, isn't it only courteous to wait for an answer (rather than bombarding them with twelve different drink options)? If the customer has a question regarding the restaurants offerings in the way of beverages, don't you think they'd ask?



Mandee Shaffer said...

Actually you're wrong. Most people don't know what they want to drink and when they come into a restaurant. And 90% of the time when I say, what would you like to drink, people say, "well what do you have." Also, our managers DRILL INTO OUR HEADS (and it's true) that if you say, "what do you want to drink." they'll most of the time say water. so if you suggest things, they're more likely to get something that costs money. So that is why.

Heidi said...

I can't decide if that's worse or them NEVER coming to the table at all...seriously, do they think we want to wait 30 minutes to order...we came 'cause we're hungry so take our order already!

Candace said...

Thanks for the clarification. As I have never been one of those people who doesn't know what I want to drink, I just can't understand. And while the profit side of the listing of the beverages makes sense, it's still as annoying as hell.